Guidelines for Damaged Items
If you receive an item that is damaged, we will try our best to replace it for you.
Please fill out our Customer Support Form within 14 days of receipt of the item and we can have a replacement sent out to you.
Be ready to provide photos of the damaged item/s and the box, showing the shipping label.
All replacements are at the discretion of Fabled customer support.
You may be asked to destroy your damaged item before we can provide a replacement. Please do not dispose of your item before receiving confirmation we are able to replace it.
In the rare event we cannot replace an item, a partial refund will be offered.
Damaged Book Guidelines
Books that qualify as DAMAGED
A tear/rip/cut or visible scratch on the front of the book/dust jacket or spine larger than 1cm
Residue or marks on the front or spine that cannot be removed and are larger than 1cm.
Dents or crushed edges bigger than 1cm
More than one ripped or bent page that affects the text on the pages
Production defects (such as a missing finish)
Books that DO NOT qualify as damaged
Light scratches, marks or residue on the back of the book/dust jacket
Scratches or unevenly sprayed edges
Small white spots or scratches on sprayed edges, bleeding onto pages, or issues with the top or bottom edge of the book
Minimal creasing on top or bottom of the book spine, dust jacket, or corners.
Ripped or damaged blank pages