Email is at help@fabledco.au PRIOR to shipping and we will update your address on your order for you!

Unless the product description states 'ALL SALES ARE FINAL' You are welcome to cancel your order at any time.

If your cancellation is more than 7 days after you placed your order you will incur a 15% cancellation fee.

No. We also remind you on the product description! Any extra items add to Special Edition orders will be refunded with a 15% fee applied.

We all love a complete set!! Fabled will work hard to ensure that sets are complete however this is not guaranteed.

Shipping is calculated during the checkout process by our shipping carrier Auspost and is specific to your postal address.

Yes you can use a general discount code!

Subscriber only discount codes (received in the Fabled Nights August box) are for active subscribers ONLY.

The code usage will be checked to ensure the buyer is an active subscriber.

All orders using an unauthorised subscriber discount code will be cancelled and refunded based off our refund policy in our Terms and Conditions (deducting a 15% surcharge for processing fees).

Unfortunately because we are based in Australia, it isn’t uncommon for our international customers to experience payment issues due to their bank blocking the payment for protection/safety reasons.

Please contact your bank to check if they have placed any protection/safety blocks.

The Subscriber Early Access is for subscribers ONLY.

Our system will automatically cancel orders that are placed with the Subscriber Early Access code by anyone who isn’t a subscriber or orders that are being shipped to someone who isn't a subscriber. The set will be refunded based off our refund policy in our Terms and Conditions (deducting a 15% surcharge for processing fees).

The Subscriber Early Access is for subscribers ONLY.

Our system will automatically cancel orders that are placed with the Subscriber Early Access code by anyone who isn’t a subscriber. The set will be refunded based off our refund policy in our Terms and Conditions (deducting a 15% surcharge for processing fees).

The Subscriber Early Access is for ACTIVE subscribers ONLY.

To qualify as an ACTIVE subscriber your subscription must not have skipped the two most recent box deductions

We guarantee enough copies for all our subscribers.

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